Privacy Policy

Last Updated: August 6, 2025

At Surge Media, we take your privacy seriously but we also keep it simple. This Privacy Policy explains what information we collect, how we use it, and how we keep it protected.

By using our website, submitting a form, or working with us, you agree to the terms of this Privacy Policy.

1. What We Collect

We collect two types of data:

A. Information You Provide Directly

B. Information Collected Automatically

When you visit our website, we (or third-party tools we use) may collect:
IP address, browser type, device info
Pages visited, time spent, referral source
General location data (based on IP)
We may use cookies or similar tech to track how visitors use our site and improve the experience.

2. How We Use Your Information

We only use your info for legitimate business purposes, like:
Responding to inquiries or onboarding requests
Providing services you’ve hired us for (ads, CRM, web design, etc.)
Sending project updates, reports, or resources
Improving our website or marketing processes
Occasionally sending promotional emails (only if you opt-in)
We don’t sell your data. Period.

3. Who Has Access

We only share your information with:
Surge Media team members and contractors working on your account
Platforms/tools necessary to deliver our services (e.g., Meta Ads, GHL, Mailchimp)
Legal authorities if required by law
Everyone we work with is under confidentiality agreements and follows strict data protection practices.

4. Your Rights

You have control over your data. You can:
Request access to the personal data we have on you
Ask us to correct, update, or delete your data
Opt out of marketing communications anytime
Just shoot us an email at info@surgemedia.io and we’ll take care of it.

5. How We Protect Your Info

We use reasonable security measures (like encryption, access controls, and platform-level protections) to keep your information safe. But no system is bulletproof, so we recommend you also follow good password hygiene and access control on your side.

6. Cookies and Tracking

Our site may use cookies to:
Understand how visitors use our website
Run remarketing ads on platforms like Meta or Google
Improve performance and functionality
You can clear or block cookies through your browser settings if you'd rather not be tracked.

7. Third-Party Links

Sometimes we link to platforms, tools, or articles we trust, however we’re not responsible for the privacy practices of other websites. When you leave our site, their rules apply.

8. International Users

If you’re visiting from outside the Philippines or the U.S., you’re agreeing to let us process your data in accordance with this Privacy Policy and applicable local laws.

9. Policy Updates

We may tweak this policy from time to time to stay compliant or reflect changes in how we work. If it’s a big change, we’ll post a notice. Otherwise, just check the “Last Updated” date above.

10. Contact

If you have questions or need anything clarified, contact us at: